About us
At Customer Rocket, we're on a mission to transform the way businesses communicate, follow up, and close deals. Whether you're a solo operator or scaling fast, we give you the tools to centralise every conversation, automate your outreach, and take complete control of your pipeline — all from one intuitive platform.
Who we are
Born from the frustration of fragmented tools and missed opportunities, we created Customer Rocket to be the all-in-one solution for modern customer communication. Our goal? Help you connect faster, convert better, and grow smarter.
Our Mission
At Customer Rocket, our mission is to simplify and supercharge customer communication for businesses across industries. We believe every lead, message, and follow-up is an opportunity — and no opportunity should be missed. Our platform brings together texting, calling, CRM, automation, and reporting into one intuitive hub, empowering teams to save time, respond faster, and convert more. Whether you’re a solo operator or scaling across regions, we exist to help you build stronger connections, reduce manual work, and grow confidently. We’re committed to innovation, reliability, and hands-on support — helping our users thrive in a fast-moving, digital-first world.
Our Vision
Our vision is to become the most trusted communication and lead management platform for service-based businesses worldwide. We envision a future where growing companies no longer struggle with scattered tools, delayed responses, or missed leads. Instead, they have a unified, intelligent system that adapts to their workflows, scales with their goals, and puts customer engagement at the heart of every decision. We aim to set the standard for simplicity, speed, and reliability in business communication — across every device, every message, and every industry. Through continuous improvement and customer-driven innovation, we strive to empower growth, connection, and long-term success.
Our History
Customer Rocket began with one goal — to simplify lead follow-up and communication. What started as a small idea has grown into a trusted platform helping businesses connect, convert, and grow smarter.
We’re proud to support businesses across healthcare, home services, coaching, medical spas, and beyond. With built-in compliance, flexible integrations, and hands-on support, we make powerful communication accessible to everyone — no tech team required.
Our Team
Our team of experienced professionals brings deep expertise in communication systems, automation, CRM strategy, and customer engagement — all focused on helping businesses streamline outreach and convert more leads with ease.
Andre Patel
Lead Product Designer
Andre crafts every user interaction with clarity and simplicity in mind. From the inbox layout to the campaign builder, his designs help turn complex tasks into intuitive workflows.
Caitlyn Rivers
Director of Sales & Partnerships
Caitlyn leads outreach, partnerships, and strategic accounts. She’s passionate about connecting with business owners and showing how Customer Rocket fits into their existing tools and goals.
Derek
Marketing Strategist
Derek brings energy and creativity to everything from campaigns to content. His focus is helping users understand the full potential of the platform and how to use it for long-term growth.
Samantha Grey
Co-Founder & CEO
With over a decade of experience in SaaS and lead generation, Samantha drives the vision behind Customer Rocket. She’s passionate about building tools that empower businesses to grow without overwhelm.
Marcus Lane
Chief Technology Officer
Marcus leads our product and engineering teams. He ensures the platform is fast, scalable, and constantly evolving — blending automation, UX, and compliance into a seamless experience for every user.
Jenna Morales
Head of Customer Success
Jenna’s team makes sure you get value from day one. She brings years of experience in client onboarding and support, helping businesses implement, optimise, and love Customer Rocket.